m***@gmail.com
2018-08-01 12:41:55 UTC
I recently got a new computer and when I installed Mnemosyne on it, it won't work. It starts up with no errors, but the whole window is just blank white. Even the menu bar is missing. If I point carefully and guess the right place, I can click on things. Like, if it point just inside the upper left of the window I can get the File menu to pop up. But the whole Mnemosyne window is just white.
Both this and my old computer are running Windows 10. But the new one is running a different version of Windows 10, I think. Several OS things look work differently. I don't know how to identify the exact version.
I tried installing older versions of Mnemosyne, but that didn't make any difference. I also tried running it in different compatibility modes, but that didn't help. At the install page it advises that you make sure that your video drivers and windows updates are all up to date. I have checked that and they are.
Has anyone else seen this? Any ideas how to fix it? If I don't figure this out I'm going to start forgetting everything.
Both this and my old computer are running Windows 10. But the new one is running a different version of Windows 10, I think. Several OS things look work differently. I don't know how to identify the exact version.
I tried installing older versions of Mnemosyne, but that didn't make any difference. I also tried running it in different compatibility modes, but that didn't help. At the install page it advises that you make sure that your video drivers and windows updates are all up to date. I have checked that and they are.
Has anyone else seen this? Any ideas how to fix it? If I don't figure this out I'm going to start forgetting everything.
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